Appointee FAQs

{"accordionHeading":"","accordionItems":[{"accordionTitle":"How do I apply to be an examiner/moderator?","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"All applications should now be made online via the <a rel=\"noopener\" href=\"/umbraco/appointees.wjec.co.uk\" target=\"_blank\" title=\"Appointees system\">Appointees system</a>. \nPlease note that we no longer provide paper application forms."},{"accordionTitle":"Who do I contact if I need assistance with the Appointees site?","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"If you require assistance with any aspect of the initial application process, please <a rel=\"noopener\" href=\"https://forms.office.com/e/BKQbFSCafm\" target=\"_blank\">request assistance</a> or ring 02920 265457."},{"accordionTitle":"How do I create an account?","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"To create a new account, simply click on the 'Apply here’  button on the <a rel=\"noopener\" href=\"/umbraco/appointees.wjec.co.uk\" target=\"_blank\" title=\"Appointees system\">Appointees system</a> log in page. \nYou will need to enter your name and email address, the system will email you a temporary password which you will need to change on your first log in."}]}

{"accordionHeading":"I am a new/existing appointee and unable to log in to my account","accordionItems":[{"accordionTitle":"I’ve forgotten my username for the Appointees site","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"Please request a reminder of your username <a rel=\"noopener\" href=\"https://appointees.wjec.co.uk/\" target=\"_blank\">here</a>. You will be prompted to enter your email address, and a reminder of your username will be sent to the email address associated with your account. If you need further support please <a rel=\"noopener\" href=\"https://forms.office.com/e/BKQbFSCafm\" target=\"_blank\">complete this form</a>. "},{"accordionTitle":"I’ve forgotten my password for the Appointees site","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"Please attempt to log onto the site, on the password screen there will be a link to request a reminder. If you need further support please <a rel=\"noopener\" href=\"https://forms.office.com/e/BKQbFSCafm\" target=\"_blank\">complete this form</a>."},{"accordionTitle":"I have received an email from the Appointees system, but the links don't work.","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"Please try to copy and paste the links directly into the address bar of your browser."},{"accordionTitle":"My account has been locked – how can I unlock it?","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"Please request assistance <a rel=\"noopener\" href=\"https://forms.office.com/e/BKQbFSCafm\" target=\"_blank\">here</a>, WJEC will review your request, unlock your account if appropriate and confirm completion to the provided email address."},{"accordionTitle":"How do I update my details?","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"You can update your details as required using the ‘my details’ tile on the Appointees homepage at any time."},{"accordionTitle":"The subject/level I wish to apply for is not available on the Appointees site","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"From time to time, the subjects and levels on the Appointees site will change, according to specific vacancy requirements. Details of actively required vacancies will appear on the <a rel=\"noopener\" href=\"https://www.wjec.co.uk/home/appointees/examiner-moderator-vacancies/#tab_0\" target=\"_blank\" data-anchor=\"#tab_0\">WJEC website</a>  If you need further support please <a rel=\"noopener\" href=\"https://forms.office.com/e/BKQbFSCafm\" target=\"_blank\">complete this form</a>."},{"accordionTitle":"I have received an email request to provide a reference, how do I provide this?","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"Referees simply click the link in the email which will load the reference fields automatically.\nIf the link is not working, try copy/pasting into the URL address bar in your browser or attempting in a different browser.\nIf you need further support please <a rel=\"noopener\" href=\"https://forms.office.com/e/BKQbFSCafm\" target=\"_blank\">complete this form</a>."},{"accordionTitle":"I want to remove my details from the site","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"If for any reason you wish to have your details removed from the site, please <a rel=\"noopener\" href=\"https://forms.office.com/e/BKQbFSCafm\" target=\"_blank\">complete this form</a>."},{"accordionTitle":"Can I check the progress of my application?","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"The progress of your application can be tracked via logging onto the <a rel=\"noopener\" href=\"/umbraco/appointees.wjec.co.uk\" target=\"_blank\">Appointees system</a> and the My Application > Subject Area section. If your status changes, you will receive an automatic email notification advising you to check the site. It can take some months for your application to be assessed, depending on where we are in the assessment cycle. Invites for the summer series tend to start being issued from October onwards."},{"accordionTitle":"I’m having issues completing the Multifactor Authentication (MFA)","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"The appointee system requires two factor authentication to assist with the necessary security compliance, you can either use the Microsoft Authenticator app or a verification code sent by text message/phonecall.\nIf using the Microsoft Authenticator app, please note that you will need to have two separate devices – a computer/laptop with the Appointees site open in a browser as well as your mobile/tablet containing the app to hand in order to complete the process as you will be unable to generate, scan and then input the QR code all on the same device.\nIf you need further support please <a rel=\"noopener\" href=\"https://forms.office.com/e/BKQbFSCafm\" target=\"_blank\">complete this form</a>."},{"accordionTitle":"How do I migrate my account?","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"Please refer to the guide on migrating your account. If you need further support please <a rel=\"noopener\" href=\"https://forms.office.com/e/BKQbFSCafm\" target=\"_blank\">complete this form</a>."},{"accordionTitle":"I am an existing appointee attempting to migrate my account but have not received the confirmation email","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"Please check the spam/junk folder for emails from WJEC in case the email has ended up there. If you have not received your email within an hour, please <a rel=\"noopener\" href=\"https://forms.office.com/e/BKQbFSCafm\" target=\"_blank\">complete this form</a>."},{"accordionTitle":"How do I access EMI and IAMIS?","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"Please read through the <a rel=\"noopener\" href=\"https://www.wjec.co.uk/media/jzjou50e/portal-login-guide-for-appointees-login-to-emi-and-iamis-english.pdf\" target=\"_blank\">attached guide</a> for instructions on how to login."},{"accordionTitle":"I can’t find my financial information?","accordionTitleSecondary":null,"accordionImage":"","accordionContent":"Your tax declarations and pay slips can be found within the Finance tile."}]}